How the Office for Product Safety and Standards contributes to the national regulatory landscape.
We are working towards providing a regulatory environment in which businesses have the confidence to invest and grow and citizens and communities are properly protected. We do this by taking a risk-based and proportionate approach to our enforcement activities and by operating under the The Regulators’ Code.
What we enforce
Compliance and guidance on the following areas of legislation can be found on the following links:
Guidance for businesses we regulate
These four documents define what you can expect from us, specify our approach to dealing with non-compliance, explain how you can complain or comment about our service, and clarify your statutory and non-statutory rights to challenge or appeal our regulatory actions or decisions.
An overview of what we do is also provided in our.
Non-qualifying regulatory provisions
The Regulatory Policy Committee has confirmed that none of the measures or activities of Safety & Standards presented in the following summaries should be considered as qualifying regulatory provisions for the purposes of the Business Impact Target.
Safety & Standards publishes a range of information and guidance on the legislation that we are responsible for enforcing. If you have a specific enquiry about compliance we recommend that you complete the online enquiry form, choose the relevant legislation and follow the on screen instructions.
Alternatively you can contact the Safety & Standards helpdesk on 0121 345 1218.
It is open:
- Monday to Thursday 09:00 to 17:00
- Friday 09:00 to 16:00
Or in writing to:
Office for Product Safety and Standards
Lower Ground Floor
Victoria Square House
Free email alert service
Subscribe to our free email alert service to keep up to date on the latest developments concerning the legislation that Safety & Standards enforces.